C.R. England’s Telephone Number Guide

Regular communication is the key to success! QUALCOMM messages should be the 1st mode of communication. This Telephone guide is to assist you in quickly contacting the department of choice when a QUALCOMM message will not do.

• Accidents – (800) 897-1801, then option 1
• After Hours Dispatch – (800) 897-1801, then option 2, 1, 2
• Lumper or LES – option 4, 3
• Fuel or fuel cards – option 3 
• Pallets or pallet dispatch – option 4
• Claims -option 5
• Permits – option 6
• Other issues – option 9
• Citations – (800) 897-1801, then option 6, 6
• C.R. England Service Center – Qualcomm Only – Marco 29
• Detention – (800) 897-1801, then option 4, 4 (macro 58)
• Driver Advocates – driveradvocates@crengland.com
• Driver Resource Center – (801) 977-6758 and (801) 977-6759
• Eagle Atlantic Financial Services (EAFS) – (800) 260-0485
• Freight Claims – (800) 897-1801, then option 6, 2
• Fuel Department (800) 897-1801, then option 9, 3(macro 20 ext FUEL,51,61)
• Human Resources – (800) 897-1801, then option 9, 5, 2
• Independent Contractors Div. – (800) 897-1801, then option 7, 2
• Insurance – (800) 897-1801, then option 9, 5, 4
• Intermodal – (866) 771-6995
• L.E.S. and Lumper – (800) 897-1801, then option 4, 3 (macro #3)
• Logs – (800) 897-1801, then option 6, 3, 3
• Pallets – (800) 897-1801, then option 4, 2 (macro 30 & 38)
• Payroll – (800) 897-1801, then option 3, 1
• Permits – (800) 897-1801, then option 9, 4
• Recruiting – (800) 421-9004
• If you have completed out an application, but haven’t spoken to a recruiter, select option 1
• If you have spoken to a recruiter about your application, select option 2
• If you have not applied and would like information, select option 3
• For all other inquires, select option 4
• Road Service – (macro 21) (800) 897-1801, then option 5
• Safety – (800) 897-1801, then option 6, 3
• Safety Mangers – (800) 897-1801, then option 6, 3, 2
• Workers Comp – (800) 897-1801, then option 9, 5, 3

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