When you think of jobs that require heavy customer service skills, what comes to mind? If truck driving is not on your list, it should be. It is true that truck drivers spend the vast majority of their time on the road and not in direct contact with customers. Yet every journey ends with someRead more
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As a truck driver, part of your job description is that of customer service rep. Every time you pick up a load, you are dealing with a customer who is paying for a logistics service. Every time you deliver a load, you are dealing with a customer that has paid to receive cargo on timeRead more
