DRIVER SERVICES

DRIVER SERVICE LINE

CR England's Telephone Number Guide

Regular communication is the key to success! But, it is very expensive. To keep cost a low as possible, QUALCOMM messages should be the 1st mode of communication. All QUALCOMM messages should use abbreviations (refer to the CR England abbreviation guide), and be as concise as possible. This Telephone guide is to assist you in quickly contacting the department of choice when a QUALCOMM message will not do.

• Accidents - 800-897-1801, then option 6, 3, 1
• After Hours Dispatch - NAD - 800-897-1801, then option 2, 1, 2
• After Hours - Specialized - 800-897-1801, then option 2, 3, 2
• After Hours Road Service - 800-897-1801, then option 3, 1
• Containers - 800-466-0640
• Detention - 800-897-1801, then option 4, 4 (macro 58)
• Driver Support - 800-897-1801, then option 5, 1
• Driver Observation - 800-897-1801, then option 6, 3, 4
• Eagle Atlantic Financial Services (EAFS) - 800-260-0485
• England Service Center - Qualcomm Only - Marco 29
• Freight Claims - 800-897-1801, then option 6, 2
• Fuel Department 800-897-1801, then option 9, 3 (macro 28, 51)
• Human Resources - 800-897-1801, then option 9, 5, 2
• Independent Contractors Div. - 800-897-1801, then option 7, 2
• Independent Contractor Receivables - 800-848-7815
• Insurance - 800-897-1801, then option 9, 5, 4
• Intermodal - 800-618-6843
• International - 800-338-9293
• L.E.S. - 800-897-1801, then option 4, 3 (macro #3)
• Logs - 800-897-1801, then option 6, 3, 3
• NAD DM - 800-897-1801, then option 2, 1, 1
• Opportunity Financial Services (OFS) - 800-897-1801, then option 7, 4
• Pallets - 800-897-1801, then option 4, 2 (macro 30 & 38)
• Paperwork - 800-897-1801, then option 3, 2
• Passenger Authorization - 800-897-1801, then option 6, 3, 5
• Payroll - 800-897-1801, then option 3, 1
• Permits - 800-897-1801, then option 9, 4
• Physical & Drug Tests - 800-897-1801, then option 6, 3, 6
• Recruiting - 800-421-9004
• Road Service - (macro 21) 800-897-1801, then option 5
• Specialized - 800-897-1801, then option 1
• Safety - 800-897-1801, then option 6, 3
• Safety Mangers - 800-897-1801, then option 6, 3, 2
• Training - 800-897-1801, then option 6, 9, 1
• VRU - 800-897-1801, then option 1
• Workers Comp - 800-897-1801, then option 9, 5, 4

Traffic

Road Watch America Direct
Accutraffic

Maps

MapQuest
Yahoo Maps
Maps on Us

Weather

The Weather Channel
CNN - Weather
WeatherNet
USA Today Weather
Intellicast

Transportation

American Trucking Association